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Nikos Avlonas
CSE Executive Director
Nikos Avlonas is one of the founders & Executive Director of the Centre for Sustainability & Excellence –CSE (a Think Tank & Business Consulting Network), specialized in Business Excellence Performance - ÔQM, Corporate Social Responsibility & Governance, and Change Management. He has carried out numerous projects in leading organizations in Europe, including Fortune Global 500 Companies, like BP plc (UK – Ireland – Italy – Russia – Greece), Lloyds TSB (London), Dell Computers, Mc Cain, TNT ,DHL, Lafarge, EFG Eurobank Ergasias, Deutsche Post, Famar, Piraeus Bank, Bank of Cyprus, and Infoques. Additionally, he is advising Lloyds TSB bank in Corporate Social Responsibility while he had a consulting cooperation with Coco-Mat S.A. the 2003 European Quality Award Winner & European Role Model Organization in the fields of TQM & Corporate Social Responsibility.
Nikos ia also Part -Time Professor at the American College Of Greece (Deree College – The Largest American Education Organization in Europe) teaching since 2000, Corporate Social Responsibility (CSR), Total Quality Management & Supply Chain Management. Additionally, he was a Lecturer at the French International College of Business and Management (ESCEM) executive MBA programs & a Visiting Lecturer to the European Master TQM program at Sheffield Hallam University U.K.
He is initiator and Vice President of the Greek Institute for Business Ethics (Member of the European Business Ethics Network – EBEN) & Scientific Advisor o the European Foundation for Quality Management (EFQM), based in Brussels, in the fields of Business Excellence & Corporate Social Responsibility. Moreover, he has cooperated as project leader with major European organization including Siemens, TNT, ORACLE, Lloyds TSB, and BT for the development of a CSR European Framework & relevant tools/methodologies supported by the United Nations and the Secretary General Cofi Annan. Additionally, he participated as an expert in the EFQM Excellence model Executive Review Committee, which provided the ‘’Business Excellence Model Ed. 2003’’ for European Enterprises. He is a Senior Assessor of European Enterprises (European Quality Award), since 1997 with international experience in evaluating best class European companies around the world.
Nikos Avlonas was an independent member of the Board of Directors at two Greek organizations both listed in the Athens Stock Exchange & he also had a scientific cooperation with the User Group of the European Standards Telecommunication Institute (ETSI) participating in the formation of European Standards as well as being on the Hellenic Telecommunications and Postal Commission.
He has extensive international experience in Executive training (in more than 15 countries), having taught over 1500 managers in Public & private sector organizations and foundations including EFQM (Brussels), BP, Coca – Cola, Mobistar, Rolls Royce, Total, Deutsche Post, Pioneer Europe, Swiss Institute for applied Sciences, Athens International Airport, DELL, Tasty Foods, Hellenic Bank Association, Bank of Valetta, British American
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Tobacco, Cosmote, Dubai Airport, Volvo Group, Bosh Turkey, Deloite &Touch, and EDF. He is a member of the EFQM Education Community of Practice American Society for Quality, the Hellenic Quality Forum and the International Foundation for Customer Focus.
He has been invited, as a key note speaker, to many international scientific conferences all over the world (in Peking ,Istanbul, London, Paris, Madrid, Barcelona, Brussels, Rome, Budapest, Lisbon, Frankfurt, Hague, Moscow, Luxemburg, and Athens) promoting CSR & Excellence & contributing as chairman and Advising member, to the organization and coordination of workshops and international conferences on a variety of Business topics. He also joined the Euroidentity Caravan (An initiative to bring closer together the original 15 with the Ascending 10 countries of the E.U through visit to and join activities with the latter) as the leader of the CSR & Sustainable development section.
Finally, he has published numerous articles & surveys in International & Local magazines and newspapers on issues related to Corporate Social Responsibility & Governance, management of customer complaints, CRM, the European Business Excellence Model, Customer Loyalty, e-business, etc and he has given many interviews relevant to the above issues to local & international channels including CCTV (China Central TV – the channel with one of the largest audiences in the world).
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