Case Studies

BP
DHL
Enterprises Shipping & Trading
Piraeus Bank

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Performance Management



Relationship to Corporate Sustainability
The sustainable performance of the organisation is secured through business models such as the EFQM Excellence model, used by Top European Organisations.

Our Contribution
CSE uses globally renowned management Techniques & Practical Methodologies that drive organisations to Sustainable business performance with measurable & comparable results.

  • Self Assessment Workshop based on the EFQM Excellence Model & Scoring (“Health Check”)
  • E-self Assessment (online organisational assessment at www.cse-net.org (>>NEW)
  • “Committed to Excellence”, “Recognised for Excellence”, “European Quality Award’’ (EFQM levels of Excellence program)
  • European Excellence Assessor Training licensed by EFQM (>>NEW)
  • Customer Satisfaction surveys and Customer Satisfaction/Loyalty programs
  • Employee surveys, Development of Evaluation programs and Suggestion Box
  • Strategic Balanced Scorecard